Contact
Write to us.
Questions about an app, a bug, an idea for something that doesn't exist yet. We read everything ourselves, with no ticket system in between.
Send a message
Prefer email?
An email to info@hand-e.de reaches the same place.
If you've already installed one of our apps, use the support chat at the bottom right of the app. That way it's also clear which store your message is about, and the answer comes back quickly.
Address
Hand-E SolutionsMax Handrik
c/o flexdienst - #22000, Kurt-Schumacher-Straße 74
67663 Kaiserslautern
Germany
Frequently asked questions
How quickly will I get a reply?
Usually within one business day. We're a small company, and in return you hear from the person who built the app.
Can I write to you in German?
Yes. We answer in English and German, and both just as quickly.
I found a bug. What should I send you?
The page where it happened, what you expected and what happened instead. A screenshot saves three follow-up questions.