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Contact

Write to us.

Questions about an app, a bug, an idea for something that doesn't exist yet. We read everything ourselves, with no ticket system in between.

Send a message

We only use your details to answer your request. More in our privacy policy.

Prefer email?

An email to info@hand-e.de reaches the same place.

If you've already installed one of our apps, the quickest way is at the bottom right of the app: the AI support chat in Hand-E AI Discounts, “Report a bug” in Hand-E Checkout Rules. That way it's also clear which store your message is about, and the answer comes back quickly.

Address

Hand-E Solutions
c/o flexdienst - #22000, Kurt-Schumacher-Straße 74
67663 Kaiserslautern
Germany

Frequently asked questions

How quickly will I get a reply?
Usually within one business day. We're a small company, and in return you hear from the founder directly.
Can I write to you in German?
Yes. We answer in English and German, and both just as quickly.
I found a bug. What should I send you?
The page where it happened, what you expected and what happened instead. A screenshot saves three follow-up questions.